Clear, effective healthcare communications

Founded in 2012, Belief Agency is a full-service creative agency and story consultancy that believes good marketing is telling the truth.

We help our healthcare clients—including providers, medical groups, professional organizations, and pharmacies—craft clear, compelling communication that helps their audiences navigate a complex system.
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A partner for the unique challenges of healthcare marketing

Your work is complicated; you need an agency that understands.

From contracts that protect patient PPI to glossaries of industry lingo, we’ve seen it all, jumped through the hoops, and cut through the red tape—and we’re equipped to handle healthcare marketing with special care for HIPAA compliance, clinical and legal review, and targeting discretion.

Our Work

We’ve supported clients whose audiences span diverse archetypes: providers, payers, pharma, and patients (both new patient acquisition and patient engagement).
Optum Specialty Pharmacy
200+ pieces of content over five years,
including a library of personalized videos.
Case Studies with Belief Agency
Washington State Hospital Association
An urgent, statewide, bilingual campaign
around the safety of clinics during COVID.
Vera Whole Health
Member engagement materials that helps
Vera's clients find a medical home.
Virginia Mason Institute
Core messaging and digital strategy for a
healthcare company transforming healthcare.
Circulo Health
‍
University of Pittsburgh Medical Center
A video library to expand the reach and
resources of UPMC's type 2 diabetes clinicans.
Vera Whole Health
A highly targeted and localized campaign for
Washington's largest rural medical system.

Key services

The Belief Process
The Belief Process
Sometimes you know exactly what you need; other times you have no idea where to start. The Belief Process is a personalized consulting intensive that gives you the confidence and clarity to transform your business.
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The Belief Process
The Belief Session and strategic consulting
Core messaging is the foundation of everything we do—because you have to know what to say before you can begin to figure out how (and where) to say it.
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The Belief Process
Content development
There’s more to content than pithy taglines and error-free copy—it has to mean something. Our team uses storytelling principles to develop content that converts.
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The Belief Process
Brand identity and design
A brand is a feeling. From your logo to your colors to your typefaces, we ensure your visual identity is a true reflection of who you are, what you believe, and how you make people feel.
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The Belief Process
Video production and animation
Video is the medium of today and tomorrow. From branded documentaries to explainer animations, video captures the spirit of your organization and effectively conveys information that inspires.
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The Belief Process
Corporate narrative
A corporate narrative is the true story of who you are, what you do, why you do it, and who you do it for. It unites your past, present, and future—creating a shared story that your team can rally around and use to solve problems and achieve your vision.
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Results

Optum Connections personalized video series
1
(First to market among leading competitors)
98%
of patients said they would
recommend the videos
96%
of patients felt more confident in their therapy after watching videos
98%
patient satisfaction
84%
overall video completion rate
Washington State Hospital Association
2
weeks from RFP
to campaign roll-out
65M
impressions covering
Washington's 7.6M residents
56%
had a 100%
view-through rate
8
average impressions
per WA resident
6
unique channels
of distribution

Schedule a complimentary
30-minute consultation

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Holland Partner Group
The Ballard Independent
brand identity, design, content development, naming
view case
study
Caffe Vita
Belief Process
belief process, design, strategic consulting, web development
view case
study
Shepherd
Belief Process
Belief Session, Strategic consulting, Brand identity, Design, Animation, Content development
view case
study
View all work

Make your truth known

WORK WITH US